Customer Services

Terms of Use

Product Information

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your  monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Ordering

Please make sure the e-mail address you provide to us is correct and your mailbox is in proper working order. All order confirmations are sent to that e-mail address.

Any contracts or agreements formed between you and us by means of this web site shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.

Please note in particular that:

1. Product details: While we try to ensure that all details (including prices) displayed on this web site are correct and up to date, we cannot be held responsible for their accuracy. You must ensure that, prior to placing an order, you have checked all relevant details about the products you have selected as their relevant details may have changed since you last visited this online store.

2. Promotional Codes: From time to time we may have exclusive offers for our on-line customers, which are not available in our stores. Only one code can be used per order even though during some periods we may have more than one offer running at a time. We may also on occasion have product lines, promotions or additional discounts in our stores which are not available on our website.

3. All products displayed on this website are subject to availability.

4. All prices are inclusive of UK VAT (but do not include delivery charges).

5. Your payment card will be debited immediately.

6. No statement on this online store site shall be deemed to affect the statutory rights of a consumer which cannot be excluded or restricted by law.

Links to external websites

Ollie & Nic accepts no responsibility for the content of any site to which a hypertext link from this site exists. Such links are provided for your convenience on an "as is" basis with no warranty, express or implied, for the information provided within them. 

Security

Ollie & Nic treats all the data held with the utmost care and security. Any details you give will remain completely confidential.